Payment Methods
- Bank Transfer:
Once your booking request is received, an IBAN will be provided along with an invoice including VAT and applicable taxes.
International transfers typically take 1–2 business days within the SEPA region (in Euros), or 2–5 business days (up to 7) for international SWIFT transfers outside Europe or requiring currency exchange.
sevillatourguide.com is not responsible for any bank transaction fees incurred by the customer. - PayPal:
Send payment to sevillatourguideanais@gmail.com.
sevillatourguide.com is not responsible for any PayPal transaction fees incurred by the customer.
Cancellation Policy
- Full refund if canceled by email at least 72 hours prior to the tour start time.
- A booking is not considered canceled until confirmed by sevillatourguide.com.
- Cancellations via phone, WhatsApp, or other instant messaging services are not accepted.
- Tours run rain or shine (tours are not canceled due to weather conditions).